Terms of use

Terms of use

Last updated: August 2026 

Welcome to the Alliance for Integrative Wellbeing website. These Terms of Use apply to your use of this website and the information, resources, directories and services made available through it. By using this website, you agree to these Terms of Use. If you do not agree with them, please do not use the website.

1. About the Alliance for Integrative Wellbeing

The Alliance for Integrative Wellbeing (AIW) is a professional and community organisation supporting greater connection, education, visibility and public understanding across the holistic, complementary and integrative wellbeing field. AIW provides membership, professional directories, information, events, educational resources and other activities designed to support practitioners, training providers and the broader wellbeing community.

2. General Information Only

Information provided on this website is for general information and educational purposes only. Nothing on this website is intended to constitute medical, psychological, legal, financial or other professional advice, diagnosis or treatment. Information provided by AIW should not be used as a substitute for advice from an appropriately qualified healthcare or other professional. If you have concerns about your health or wellbeing, you should seek advice appropriate to your individual circumstances.

3. Practitioner and Training Provider Listings

AIW may provide directories or profile pages featuring practitioners, training providers and other members. Membership or inclusion in an AIW directory does not, by itself, constitute accreditation, certification, verification, recommendation or endorsement by AIW of a person's qualifications, services, treatments, courses, claims or professional competence. Members are responsible for ensuring that information they provide is accurate, lawful and not misleading. Members are also responsible for working within the scope of their own education, qualifications, professional competence and applicable legal and professional requirements. Members of the public should make their own enquiries before engaging a practitioner, enrolling with a training provider or purchasing a service.

4. Health and Wellbeing Information

AIW supports informed choice and greater public understanding of holistic, complementary and integrative approaches to wellbeing. However, individual responses to any wellbeing approach, treatment, modality, program or service will vary. AIW does not guarantee that any particular practitioner, modality, treatment, product, course or wellbeing approach will produce a particular result. Nothing published by AIW should be interpreted as a guarantee of health or wellbeing outcomes.

5. Membership

AIW membership is subject to the membership conditions, professional standards and declarations accepted when a person or organisation joins. Membership benefits may vary according to membership type. Where a membership is described as a lifetime membership, this means membership for the lifetime of the Alliance for Integrative Wellbeing operating in its current or successor form, subject to the applicable membership terms and professional conduct requirements. Lifetime memberships are personal to the member and are not transferable. AIW reserves the right to suspend or terminate membership in circumstances involving serious breaches of membership conditions, professional standards, unlawful conduct, misleading representation or conduct that may cause serious harm to AIW, its members or the public.

6. Member Profiles

Where membership includes the opportunity to create a practitioner or organisational profile, the member remains responsible for the accuracy and legality of all information, claims, photographs, logos, links and other material supplied. AIW may make reasonable edits for spelling, grammar, clarity, formatting and presentation. AIW may decline, remove or request changes to content that it reasonably considers misleading, unlawful, inappropriate or inconsistent with AIW membership requirements. Publication and availability of member profiles may occasionally be affected by website maintenance, hosting interruptions, technical problems or circumstances outside AIW's reasonable control.

7. Intellectual Property

Unless otherwise stated, the content of this website—including text, graphics, branding, logos, resources, publications, designs and other materials—is owned by or licensed to the Alliance for Integrative Wellbeing and is protected by applicable intellectual property laws. You may view and use website content for your own personal or professional reference. You may not reproduce, republish, sell, substantially modify or commercially distribute AIW content without prior written permission unless permission has expressly been provided. Members may use official AIW member badges or other materials supplied for member use in accordance with any instructions provided by AIW.

8. Representing the Alliance

Membership of AIW does not authorise a member to speak on behalf of, represent, bind or make statements in the name of the Alliance for Integrative Wellbeing. Members must not represent themselves in media, publications, social media, public statements or elsewhere as an authorised spokesperson or representative of AIW unless they have received prior written authorisation. Members may accurately describe themselves as an AIW member while their membership remains current.

9. External Websites and Services

This website may contain links to websites, booking systems, social media accounts, practitioner websites, training providers or other services operated by third parties. These links are provided for convenience and information. AIW does not control third-party websites and is not responsible for their content, security, privacy practices, availability, products or services. A link from the AIW website does not necessarily constitute endorsement of the third party or its services.

10. Events, Publications and Resources

AIW may offer conferences, summits, workshops, publications, professional resources and other activities. Additional terms, fees, cancellation conditions or participation requirements may apply to particular events, products or services and will be provided where relevant. Views expressed by speakers, contributors, authors, interviewees or members are their own unless expressly stated to represent an official position of AIW.

11. Acceptable Use

You agree not to use this website:
  • for unlawful, fraudulent or misleading purposes;
  • to infringe another person's intellectual property, privacy or other rights;
  • to interfere with the operation or security of the website;
  • to distribute malicious software or harmful material;
  • to impersonate another person or organisation; or
  • in any way that could reasonably cause harm to AIW, its members or other website users.
AIW may restrict access to the website or its member areas where necessary to protect the website, AIW or its users.

12. Website Availability and Accuracy

We aim to keep information on this website accurate, useful and current. However, information may occasionally become outdated or contain errors. AIW may change, update, remove or add website content at any time. We cannot guarantee that the website will always be available, uninterrupted or free from technical problems. Access may occasionally be affected by maintenance, hosting issues, internet outages, security matters or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by law, AIW is not responsible for loss or damage arising from reliance upon general information contained on this website, the actions or services of independently operated member businesses, or third-party websites and services. Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

14. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how AIW handles personal information.

15. Changes to These Terms

AIW may update these Terms of Use from time to time to reflect changes to our website, services, membership activities or legal requirements. The current version will be published on this website together with the date it was last updated. Continued use of the website following an update constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Use are governed by the laws applicable in Queensland, Australia. Any dispute relating to these Terms or use of this website will be subject to the jurisdiction of the courts and tribunals applicable in Queensland, subject to any rights or remedies available under applicable Australian law.

17. Contact Us

If you have questions about these Terms of Use, please contact: Alliance for Integrative Wellbeing HERE

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